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Christopher K
BIG BEAR CITY, CA | 2023 Chevrolet TrailblazerMay 30, 2023Austin is amazing! This was our 2nd car purchase in 6 months, and Austin went above and beyond as usual! We also worked with Sergio, and he was phenomenal as well! We will definitely be coming backResponse from Victorville Chevrolet
May 31, 2023Christopher, we're happy you found our staff to be so supportive during your experience here at Victorville Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!Steven T
APPLE VALLEY, CA | 2022 Chevrolet 1500 SilveradoMay 24, 2023I had an appt scheduled. Stood outside my vehicle. Nobody acknowledged me or directed me what to do. Went inside, stood for about 10 min before anyone acknowledged me. Service advisor went out & helped another customer who came after I had arrived and been standing. Finally Cassandra helped & was great. This is not the first time this has happened. There is no organization or direction on drop of process & nobody acknowledges customers when they arriveResponse from Victorville Chevrolet
May 25, 2023Steven, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (760) 955-8200 at your earliest convenience to discuss how we can turn this experience into a positive one.Robert A
FULLERTON, CA | 2024 Chevrolet 2500HD SilveradoMay 10, 2023Great customer service.. no arguing they gave me what I wanted with ease & Alec & Matt were awesome definitely going back to them for another car & gone recommend my family & friends..Response from Victorville Chevrolet
May 11, 2023Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Victorville Chevrolet! Thanks again for the recommendation, and have an amazing day!Anthony G
ADELANTO, CA | 2023 Chevrolet TraverseApril 25, 2023The seller was coolResponse from Victorville Chevrolet
April 27, 2023Anthony, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!Jack B
APPLE VALLEY, CA | 2018 Chevrolet 1500 SilveradoApril 21, 2023got in done on timeResponse from Victorville Chevrolet
April 23, 2023Jack, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!Doug E
BIG BEAR CITY, CA | 2023 Chevrolet 1500 SilveradoApril 19, 2023My experience was great Nate and Ishmael were great and accommodatingResponse from Victorville Chevrolet
April 20, 2023We're happy you found our staff to be so supportive during your experience here at Victorville Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.Samantha W
HESPERIA, CA | 2021 Chevrolet TrailblazerApril 16, 2023It was a good experienceResponse from Victorville Chevrolet
April 17, 2023Samantha, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!Lee H
NEWBERRY SPRINGS, CA | 2022 GMC 2500HD SierraApril 6, 2023It took 3hrs to change oil and supposedly rotated tires WTF. the spare tire they put on the tire sensor did not register. Now I have a light on the dash check tire monitor system. When I made the appointment on Wednesday I asked them to install a tire sensor on the spare tire them put in the tire rotation. I forgot to mention it on the day of work. Apparently the notes from the original appointment were not observed. They told me that they can get one of the recall items done ( heated seats chip). The rep said they would install the sensor when they work on the recall item. I'm not sure you can do that work eitherResponse from Victorville Chevrolet
April 7, 2023Lee, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (760) 955-8200 to discuss your concerns, as your satisfaction is of utmost importance to us.Carlos P
VICTORVILLE, CA | 2021 Chevrolet 1500 SilveradoMarch 23, 2023It took a while to check in my truck for an oil change they took a person from behind the line because they were there to pick up their vehicle they should have waited like everyoneResponse from Victorville Chevrolet
March 24, 2023Carlos, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Bobby R
APPLE VALLEY, CA | 2022 Chevrolet 1500 Silverado LTDMarch 15, 2023naResponse from Victorville Chevrolet
March 16, 2023Roberts, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!